SS2 COMPUTER HARDWARE AND GSM REPAIR First Term Week 3

BIOS/UEFI SETTINGS AND TROUBLESHOOTING Lesson Note

For SS2 COMPUTER HARDWARE AND GSM REPAIR · First Term

This SS2 COMPUTER HARDWARE AND GSM REPAIR lesson note covers BIOS/UEFI SETTINGS AND TROUBLESHOOTING for First Term, Week 3.

01

Learning Objectives

  • At the end of the lesson, students should be able to:
  • Define BIOS and UEFI.
  • Explain the difference between BIOS and UEFI.
  • State the functions of BIOS/UEFI.
  • Identify common BIOS/UEFI settings.
  • Explain how a computer starts through the BIOS/UEFI.
  • Describe the boot sequence of a computer.
  • Explain how to access BIOS/UEFI settings.
  • Identify common BIOS/UEFI-related problems.
  • Explain basic methods of troubleshooting BIOS/UEFI problems.
  • State precautions to observe when changing BIOS/UEFI settings.
02

Lesson Note

A. MEANING OF BIOS

BIOS stands for Basic Input/Output System.

It is firmware stored on a computer’s motherboard that performs important tasks when the computer is switched on. It initializes and checks hardware components and helps start the operating system.

BIOS is stored in non-volatile memory, meaning its contents are retained when the computer is turned off.

Examples of hardware checked or initialized by BIOS include:

•

- Keyboard

•

- RAM

•

- Processor

•

- Storage devices

•

- Display

•

- USB devices

•

- Other essential hardware

B. MEANING OF UEFI

UEFI stands for Unified Extensible Firmware Interface.

UEFI is a modern firmware interface designed to replace traditional BIOS on most modern computers.

It performs many of the same basic functions as BIOS but provides additional features and supports modern hardware and operating systems more effectively.

Features of UEFI

1. It supports modern large-capacity storage devices.

2. It can provide a graphical user interface on some systems.

3. It supports faster boot processes in many configurations.

4. It supports the GPT partitioning system.

5. It can support Secure Boot.

6. It provides firmware configuration options.

7. It can support modern hardware and operating systems.

C. Difference Between BIOS and UEFI

Traditional firmware interface| Modern firmware interface

Older technology| Newer technology

Usually has a text-based interface| May have a graphical interface

Traditionally works with MBR partitioning| Commonly supports GPT

Has limitations with modern large drives| Better support for modern large drives

Provides basic firmware functions| Provides additional modern features

Common on older computers| Common on newer computers

Note: The term “BIOS” is sometimes used generally to refer to the firmware setup screen even when the computer actually uses UEFI.

D. FUNCTIONS OF BIO/UEFI

BIOS/UEFI performs several important functions.

1. Hardware Initialization

When the computer is switched on, BIOS/UEFI initializes important hardware components so that they can operate.

2. Power-On Self-Test (POST)

BIOS/UEFI performs a Power-On Self-Test (POST) to check whether essential hardware is functioning properly.

The POST process can detect problems involving components such as:

•

- RAM

•

- Keyboard

•

- Processor

•

- Display

•

- Storage devices

3. Boot Management

BIOS/UEFI determines which device the computer should attempt to boot from.

Possible boot devices include:

•

- Internal SSD

•

- Hard disk drive

•

- USB storage device

•

- Optical drive on systems that support it

•

- Network boot device

4. Hardware Configuration

BIOS/UEFI provides settings that allow certain hardware and system features to be configured.

5. Operating System Startup

After hardware initialization, BIOS/UEFI transfers control to the appropriate bootloader, which begins loading the operating system.

6. Security

Modern UEFI systems may provide security features such as Secure Boot, which helps ensure that trusted boot software is used.

E. POWER-ON SELF-TEST (POST)

POST means Power-On Self-Test.

It is a series of checks performed by the computer’s firmware immediately after the computer is powered on.

The purpose of POST is to determine whether essential hardware is working well enough for the computer to continue starting.

POST may check:

•

- CPU

•

- RAM

•

- Keyboard

•

- Display hardware

•

- Storage devices

•

- Other essential components

SIGNS OF POST PROBLEMS

A computer may show:

•

- Beep codes

•

- Error messages

•

- Warning messages

•

- No display

•

- Repeated restarting

•

- Failure to continue booting

The exact POST behavior depends on the motherboard or computer manufacturer.

F. BOOT SEQUENCE

The boot sequence is the series of steps a computer follows from being switched on until the operating system starts.

A simplified boot sequence is:

Power On → BIOS/UEFI starts → POST → Hardware Initialization → Boot Device Selection → Bootloader → Operating System

Explanation

1. Power On: The computer receives power.

2. Firmware Starts: BIOS/UEFI begins operating.

3. POST: Essential hardware is checked.

4. Hardware Initialization: Devices required for startup are initialized.

5. Boot Device Selection: BIOS/UEFI looks for a suitable boot device according to its settings.

6. Bootloader: The firmware starts the operating system’s bootloader.

7. Operating System: The operating system loads and the computer becomes ready for use.

G. ACCESSING BIOS/UEFI SETTINGS

BIOS/UEFI setup can usually be accessed during the early stages of starting the computer.

A common method Is to restart or power on the computer and press a designated key repeatedly when prompted.

Common keys include:

•

- Delete (Del)

•

- F2

•

- F10

•

- F12

•

- Esc

The exact key depends on the computer or motherboard manufacturer.

Some modern computers also allow access to UEFI firmware settings through the operating system’s advanced startup options.

Important Precaution

The correct access method should be checked in the computer’s documentation or manufacturer’s instructions rather than assuming that one key works for every computer.

H. COMMON BIOS/UEFI SETTINGS

BIOS/UEFI setup contains many settings. The names and arrangement vary between manufacturers.

Common settings include:

1. Boot Order

The boot order determines the sequence in which the computer checks devices for bootable software.

For example:

i. Internal SSD

ii. USB storage

iii. Network

Changing the boot order may be necessary when installing or recovering an operating system.

2. System Date and Time

BIOS/UEFI usually contains settings for:

•

- Date

•

- Time

Incorrect firmware date and time can sometimes affect operating-system timekeeping or certain software functions.

3. Secure Boot

Secure Boot is a UEFI security feature designed to help prevent unauthorized or untrusted boot software from running during startup.

It Is commonly associated with modern operating systems.

4. Virtualization Settings

Some systems provide processor virtualization options, allowing supported software to use hardware-assisted virtualization.

Examples of related settings may include:

•

- Intel Virtualization Technology

•

- AMD SVM

The exact name depends on the processor and motherboard.

5. Fan and Temperature Settings

Some firmware interfaces provide information about:

•

- CPU temperature

•

- System temperature

•

- Fan speed

•

- Fan-control settings

These options help monitor and manage system cooling.

6. Storage Configuration

BIOS/UEFI may display detected storage devices and provide storage-controller settings.

Examples include:

•

- SSD

•

- HDD

•

- NVMe drive

7. CPU and Memory Information

BIOS/UEFI can display information about:

•

- Processor model

•

- Processor speed

•

- Installed RAM

•

- Memory speed

Some systems also provide advanced performance settings.

8. Password and Security Settings

Firmware may allow administrators to set passwords that restrict access to firmware settings or startup functions.

I. SAVING AND EXITING BIOS/UEFI

After making changes, firmware normally provides options such as:

•

- Save Changes and Exit

•

- Discard Changes and Exit

•

- Load Setup Defaults

•

- Save Changes

The exact wording depends on the manufacturer.

A user should carefully review changes before saving them.

J. BIOS/UEFI TROUBLESHOOTING

Troubleshooting is the systematic process of identifying the cause of a computer problem and taking appropriate steps to resolve it.

BIOS/UEFI-related troubleshooting involves identifying problems that occur during firmware initialization, hardware detection or the boot process.

K. COMMON BIOS/UEFI PROBLEMS AND BASIC SOLUTIONS

Problem 1:

Computer Cannot Find a Boot Device

Possible Causes

•

- Incorrect boot order

•

- Storage drive is not detected

•

- Operating system boot files are damaged

•

- Loose or faulty storage connection

•

- Incorrect storage configuration

Basic Troubleshooting

1. Enter BIOS/UEFI setup.

2. Check whether the storage drive is detected.

3. Check the boot order.

4. Ensure the correct boot device is selected.

5. Check physical connections where appropriate.

6. If the drive is not detected, further hardware diagnosis may be necessary.

Problem 2:

Wrong System Date and Time

Possible Causes

•

- Incorrect firmware settings

•

- Weak or depleted CMOS battery on some systems

Basic Troubleshooting

1. Enter BIOS/UEFI setup.

2. Check the date and time.

3. Correct the settings if necessary.

4. If the settings repeatedly reset after shutdown, the system may require further diagnosis, which can include checking the motherboard’s clock/CMOS battery.

Problem 3:

Hardware Not Detected

A component such as RAM or a storage device may not appear in BIOS/UEFI.

Possible Causes

•

- Loose connection

•

- Faulty component

•

- Incompatible hardware

•

- Incorrect firmware configuration

Troubleshooting

1. Confirm the component is properly installed.

2. Check whether the component is supported.

3. Review relevant firmware settings.

4. Restart the computer and check again.

5. If the problem continues, the component may need further testing or replacement.

Problem 4:

Computer Keeps Restarting During Startup

Possible Causes

•

- Incorrect firmware settings

•

- Hardware problem

•

- Overheating

•

- Unstable memory or processor configuration

•

- Operating-system problem

Troubleshooting

1. Enter BIOS/UEFI.

2. Check whether hardware is detected correctly.

3. Review recent firmware changes.

4. Load default settings if inappropriate settings may have caused the problem.

5. Check hardware if the problem persists.

Problem 5: Computer Does Not Display Anything

Possible Causes

•

- RAM problem

•

- Display connection problem

•

- Graphics hardware problem

•

- Firmware/POST failure

•

- Power-related problem

Troubleshooting

1. Check that the computer is receiving power.

2. Check display connections.

3. Check whether the system gives POST indicators such as beep codes or diagnostic lights.

4. Check memory and other hardware connections where appropriate.

5. Consult the manufacturer’s diagnostic information.

L. LOADING BIOS/UEFI DEFAULT SETTINGS

Sometimes incorrect firmware settings can prevent a computer from starting properly.

Most BIOS/UEFI systems provide an option to restore default or recommended settings.

This may be labelled:

•

- Load Defaults

•

- Load Optimized Defaults

•

- Restore Defaults

•

- Setup Defaults

After restoring defaults, the system may need to be saved and restarted.

Important

Default settings do not necessarily solve every hardware or operating-system problem. If the underlying problem is faulty hardware, damaged software or another issue, additional troubleshooting will be required.

M. CMOS AND BIOS/UEFI

The CMOS is traditionally associated with storing certain firmware configuration information and maintaining system settings using a small amount of power from the motherboard battery.

Modern systems use different types of non-volatile firmware storage and configuration mechanisms, so the traditional term “CMOS settings” is not technically identical to the entire UEFI system.

However, the term is still commonly used when discussing motherboard firmware settings.

N. BIOS/UEFI FIRMWARE UPDATES

A firmware update is a newer version of the software stored on a hardware device that controls its basic operation.

Motherboard manufacturers may release BIOS/UEFI updates to:

•

- Fix bugs

•

- Improve hardware compatibility

•

- Address security issues

•

- Improve system stability

•

- Add support for newer processors or devices

Precautions Before Firmware Updates

1. Confirm that the update is intended for the exact motherboard or computer model.

2. Read the manufacturer’s instructions carefully.

3. Ensure stable power during the update.

4. Do not interrupt the update process unnecessarily.

5. Back up important data before major system maintenance.

6. Use only trusted firmware files and manufacturer-provided procedures.

Note: An incorrect or interrupted firmware update can cause serious startup problems. Firmware updates should be performed carefully and, where appropriate, under qualified supervision.

O. IMPORTANCE OF BIOS/UEFI IN COMPUTER MAINTENANCE

BIOS/UEFI is important because it:

1. Initializes computer hardware.

2. Performs POST.

3. Helps start the operating system.

4. Controls boot-device selection.

5. Provides hardware configuration options.

6. Provides information about installed hardware.

7. Supports certain security features.

8. Helps technicians diagnose startup problems.

9. Provides access to firmware-level system settings.

10. Supports hardware compatibility and system stability.

P. SAFETY PRECAUTIONS WHEN WORKING WITH BIOS/UEFI

A technician should observe the following precautions:

1. Do not change settings without understanding their purpose.

2. Record important settings before making changes.

3. Avoid changing advanced processor or memory settings unnecessarily.

4. Do not interrupt a firmware update.

5. Use the correct firmware for the exact computer or motherboard model.

6. Keep the computer connected to reliable power during firmware maintenance.

7. Restore default settings if inappropriate changes cause problems.

8. Follow the manufacturer’s instructions.

9. Do not make multiple unexplained changes at the same time.

10. Seek qualified assistance when a firmware problem cannot be safely resolved.

SUMMARY

BIOS and UEFI are firmware systems responsible for important functions during computer startup. BIOS is the traditional firmware interface, while UEFI is the modern successor used on most current computers.

BIOS/UEFI performs hardware initialization, POST, boot management and other configuration functions. Common settings include boot order, system date and time, Secure Boot, virtualization and hardware information.

Troubleshooting BIOS/UEFI problems requires identifying symptoms, checking hardware detection, reviewing settings and restoring appropriate defaults when necessary. Care must be taken when changing firmware settings or performing firmware updates.

03

Evaluation

1. What does BIOS stand for?

A. Basic Input/Output System

B. Binary Input Operating System

C. Basic Internal Operating Software

D. Binary Integrated Output System

2. What does UEFI stand for?

A. Universal External Firmware Interface

B. Unified Extensible Firmware Interface

C. Universal Electronic File Interface

D. Unified External File Installation

3. Which of the following is a major function of BIOS/UEFI?

A. Creating documents

B. Initializing hardware during startup

C. Editing photographs

D. Browsing social media

4. What does POST mean?

A. Power-On Self-Test

B. Program Operating System Test

C. Power Operating Software Tool

D. Processor Output System Test

5. Which BIOS/UEFI setting determines the order in which devices are checked for booting?

A. Fan speed

B. Boot order

C. Screen brightness

D. Keyboard layout

6. Which of the following is a security feature commonly associated with UEFI?

A. Secure Boot

B. Disk Cleanup

C. Task Manager

D. File Explorer

7. Which of the following can be used to enter BIOS/UEFI setup on some computers?

A. Delete key

B. Spacebar only

C. Ctrl+C only

D. Tab key only

8. A computer reports that no boot device is found. Which of the following should be checked first?

A. Desktop wallpaper

B. Boot order and storage-device detection

C. Mouse colour

D. Screen saver

9. Which of the following is a possible reason for a computer repeatedly losing its date and time settings?

A. Faulty printer

B. Weak or depleted motherboard clock/CMOS battery

C. Damaged keyboard key

D. Full recycle bin

10. Which of the following is an important precaution when updating BIOS/UEFI firmware?

A. Interrupt the process frequently

B. Use firmware for a different motherboard

C. Ensure the correct firmware is being used and follow the manufacturer’s instructions

D. Turn off the computer during the updateThis can also be followed with SSS 2 Week 4 in the same comprehensive format whenever you provide the topic.

04

Theory Questions

1a. What is BIOS, and what is UEFI? State three differences between them.

1b. Explain five important functions performed by BIOS/UEFI during computer startup.

2a. What is POST? Explain its importance in the startup process of a computer.

2b. State five common BIOS/UEFI settings and explain the purpose of each.

2c. A computer displays a message indicating that no boot device was found. State five possible causes and explain the basic troubleshooting steps you would take.

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